There’s an updated (June 2024) Viva feature comparison table which has a footnote added confirming that licences are required for users receiving communications through Viva Amplify or creating campaigns.
Get this updated document here: https://bit.ly/4cMudvj.
Microsoft announce that from October 1, 2024 there will be a change to the definition of an external user which will now state that a contractor or agent typically doesn’t work onsite for the customer every working day, or for more than 30 hours on average per week.
The glossary in the Product Terms will be updated in October, but you can find the announcement and the affected products here in the meantime: https://bit.ly/3Lgi2v2.
There’s an updated (July 2024) Dynamics 365 Licensing Guide. There’s been some reworking of the initial sections, and the order of the products is now (more or less) alphabetical. There’s a newly-formatted Base and Attach licences table on page 4 which now includes prices, and the brand-new Customer Service Premium and Dynamics 365 Contact Center licences are added throughout.
See our blog for details of those new licences: https://bit.ly/4cNzi6m, and grab this updated guide here: https://bit.ly/3L69PJA.
Microsoft add Dynamics 365 Contact Center to the July 2024 Product Terms.
It’s a new product that adapts the capabilities of the previous Voice and Digital Messaging channel Add-ons for Dynamics 365 Customer Service and makes them available in a standalone product. Infused (of course) with Copilot and using Generative AI, it’s designed as a Contact Center as a Service (CCaaS) solution, and there’s a nice video to give you an idea of what that might look like here: https://youtu.be/UeKSBD7i3RI.
From a licensing perspective, you can buy a standalone solution costing $110 per user per month, or you can buy it with Customer Service Enterprise in a new offering called Customer Service Premium, which costs $195 per user per month.
Find the announcement here: https://bit.ly/3XNMeFh, and pricing information here: https://bit.ly/45N2kB4.
Microsoft announce that when Publisher 2021 reaches end of support on October 13, 2026, it will no longer be included in Microsoft 365, and existing on-premises suites will no longer be supported.
Find the announcement here: https://bit.ly/4cp7upa.
Microsoft expand the list of prerequisites for Copilot for Microsoft 365 once more, adding in Microsoft 365 Apps for business/enterprise as well as a number of standalone licences like Exchange/SharePoint Online.
Find the prerequisites listed in the Product Terms here: https://bit.ly/3xvmnY0.
Defender for Endpoint Plan 2 for Students is added to the June 2024 Product Terms as an Add-on licence for users already licensed with Microsoft 365 Education A5. It’s also added to the ever-popular Microsoft 365 plan comparison documents.
Get the June 2024 Education version here: https://bit.ly/3x0qcUI.
Customers buying their Azure services through an Enterprise Agreement or via the MCA-E have long been eligible for free Azure Standard Support, but Microsoft announce that this offer is coming to an end on 30 June, 2024. After that time, customers will need to purchase one of the paid-for support plans.
Find the announcement here: https://bit.ly/4cASdBh (search for “Azure support”), and details of the available support plans here: https://bit.ly/44i3x1h.
Microsoft announce that Windows Server 2025 and System Center 2025 will be generally available later in 2024. Find the main announcement here: https://bit.ly/4cciUwB, and more information on System Center 2025 here: https://bit.ly/3KWV5wM.
There’s an updated (June 2024) Power Platform Licensing Guide. There are some changes to a couple of items on the AI Builder rate card, and now Power Pages Capacity Licenses accrue Dataverse Log capacity: 1 GB for each Capacity License for authenticated users, and 250 MB for anonymous users. The table on page 23 is a useful summary of the Power Pages entitlements.
Find this updated guide here: https://bit.ly/3Vqxhr5.